Scaling Trust into Online Success

Scaling Trust into Online Success

Centro Kinesiológico is a physiotherapy and wellness center based in Montevideo, run by owner Marivel. The center stands out for its human, personalized approach to physical therapy and complementary treatments.

Client

Centro Kinesiológico

Services

Social media Web design Canva templates SEO/SEM Copywriting Video production & editing Influencer marketing Blogs

Industries

Health & Wellness

Engagement

Fixed-scope

Date

February - June 2025

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The Challenge

The center had years of experience and a loyal patient base, but Marivel wanted to grow its digital presence and attract new clients with a more strategic, professional communication strategy.

Despite a strong reputation built on word of mouth, its online presence lagged behind. Instagram lacked consistency and the website was outdated and unmeasurable. With no clear pathways to convert new visitors or appear in local searches, the center struggled to expand its audience.

Marivel came to us with a clear goal: reflect the warmth and professionalism of the center in a strong, consistent digital presence, within a limited timeline and budget.

The Solution

We built a multi-channel strategy to boost visibility, reinforce brand trust, and improve lead generation, while staying true tone patients already knew and valued.

On social media, we created a cohesive visual identity with custom templates and a steady stream of content: carousels, reels, stories, and expert-driven posts. A collaboration with a local influencer and TV personality helped amplify reach and build credibility with new audiences.

We restructured the website to better represent the center's positioning, and added conversion-friendly elements like FAQs and tailored contact forms. We also set up Google Analytics and Search Console to enable future measurement.

To support organic growth, we launched a blog with SEO-optimized articles targeting relevant searches in Montevideo, positioning the center as a transparent, approachable source of information on treatments, pricing, and benefits.

We also refined existing Google Ads campaigns by improving keyword targeting and adjusting audiences based on analytics, resulting in higher-quality traffic from active searchers.

Finally, we produced an institutional video with real visuals and a voiceover by Marivel, capturing the spirit of the clinic and serving as a central storytelling asset across web, social, and ads.

The project equipped the center with everything it needed to continue growing its digital presence in a sustainable and strategic way. Ricas delivered concrete improvements across visibility, lead generation, and brand perception:

Instagram performance - 90 days of work vs. previous period

  • +61.5% reach over 90 days

  • +94% increase in link clicks

  • +65.5% in profile views

  • +176% new inquiries compared to the previous 3-month period

  • +393% total interactions compared to the previous period

  • +412% likes, +76% comments, +1000% shares

  • 38 posts published during the project (vs. only 9 the previous quarter)

Website traffic - 90 days after completion vs. previous period

  • +176% visits

  • +174% new users

  • +324% recurring users

“I reached out to Ricas because I wanted to grow my business using digital tools, but I didn’t have the time or the knowledge to do it on my own. Working with the team was an excellent experience, they delivered everything on time and with a lot of professionalism.

What I valued most was their dedication, their commitment, and the guidance they provided throughout the process. I’m really happy with the quality of the final materials (video, website, content) and I’ve already noticed results: we’ve reached and surpassed our goals across social media, the website, and Google.

I rated every part of the experience with five stars, from the results and cost-benefit to how autonomously the team worked. I fully trust their advice and feel the investment was absolutely worth it".

Marivel B.